The Nol Card is an essential travel card for residents and visitors in Dubai, enabling seamless payment for public transport, including the Dubai Metro, buses, trams, and even parking. To ensure a smooth journey, it is crucial to keep track of your Nol Card balance. In 2025, checking your Nol Card balance is easier than ever with multiple online and offline options.
1. Check Nol Card Balance Online
The Roads and Transport Authority (RTA) provides an easy way to check your Nol Card balance through its official website:
- Visit the RTA website (www.rta.ae).
- Navigate to the Nol Card Services section.
- Enter your Nol Card number.
- Click Check Balance to view your available funds.
2. Nol Pay App (Mobile App)
For convenience, you can use the Nol Pay App, available on both Android and iOS:
- Download and install the Nol Pay App from Google Play Store or Apple App Store.
- Register or log in with your RTA account.
- Enter your Nol Card number to check your balance instantly.
3. Check Balance at Metro Stations and Bus Terminals
You can also check your Nol Card balance at any Dubai Metro station or bus terminal:
- Use the self-service kiosks or ticket vending machines.
- Tap your card on the reader.
- The screen will display your remaining balance and recent transactions.
4. Nol Card Balance via SMS (For Registered Users)
RTA provides an SMS service to check your Nol Card balance:
- Send an SMS in the following format:
NOL <Your Nol Card Number>
to 511. - You will receive a reply with your current Nol Card balance.
5. Nol Card Balance Check via WhatsApp (New Feature in 2025)
As of 2025, the RTA has introduced a WhatsApp chatbot for Nol Card services:
- Save the official RTA WhatsApp number.
- Open WhatsApp and start a chat with “Hi”.
- Select the Nol Card Balance Inquiry option.
- Enter your Nol Card number to receive balance details instantly.
6. Check Balance at Retail Stores and Supermarkets
Certain supermarkets and convenience stores, such as:
- Carrefour
- Zoom Stores
- Al Ansari Exchange
allow customers to check their Nol Card balance while making purchases or recharging their cards.
Conclusion
Keeping track of your Nol Card balance in 2025 is more convenient than ever, thanks to multiple digital and physical options. Whether you prefer checking online, using the Nol Pay app, sending an SMS, or utilizing WhatsApp, Dubai’s RTA ensures you never run out of balance unexpectedly. Stay updated and enjoy hassle-free travel across Dubai!
For further information, visit the official RTA website or contact RTA customer support.